Privacy Policy for Bridge Healthcare Access Initiative

Bridge Healthcare Access Initiative (“we”, “our”, or “us”) is a non-profit organization committed to providing health-insurance access and healthcare support to underprivileged Nigerians. We value your privacy and are committed to safeguarding your personal data in accordance with the Nigeria Data Protection Act 2023, relevant regulations, and international best practices.

This Privacy Policy explains how we collect, use, disclose, store, protect, and manage your personal information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following categories of information:

a. Personal Identification Information

• Full name
• Email address
• Phone number
• Home address or location information
• Date of birth
• Identification numbers (if voluntarily provided for program eligibility)

b. Health-Related Information

Only with your explicit consent, we may collect limited health information necessary for determining eligibility for our programs or connecting you to health services. We do not collect unnecessary medical or sensitive data.

c. Technical and Usage Information

• IP address
• Browser type and version
• Device information
• Pages visited, time spent on pages
• Cookies and similar tracking technologies

d. Donation Information

If you make a donation, we may collect:

• Payment details (processed securely by third-party payment providers)
• Billing information

We do not store full debit/credit card numbers.

2. How We Use Your Information

We use your data for the following purposes:

• To process your applications for healthcare support or insurance programs
• To verify identity and eligibility
• To communicate with you regarding programs, assistance, updates, or events
• To improve our website and service delivery
• To comply with legal obligations (e.g., NDPA 2023 requirements)
• To process and acknowledge donations
• For research and statistical analysis (using anonymized data only)

We do not sell or commercially exploit your personal data.

3. Legal Basis for Processing

We process your data under the following lawful bases:

• Consent – when you voluntarily provide information or subscribe to our services
• Performance of a task in the public interest – delivering charitable healthcare assistance
• Legal obligations – complying with Nigerian regulatory requirements
• Legitimate interests – improving our operations, website functionality, and outreach (while respecting your rights)

4. Cookies and Tracking Technologies

Our website uses cookies to:

• Improve user experience
• Remember preferences
• Analyze website traffic

You may disable cookies through your browser settings, though some features may not function fully.

5. How We Share Your Information

We may share your data with the following parties only when necessary:

• Healthcare partners, HMOs, and hospitals involved in providing services
• Regulators or government agencies, where required by law
• Technical service providers, such as website hosts or email service providers
• Payment processors, for secure donations

All third parties are required to comply with NDPA 2023 standards and maintain strict confidentiality.

We do not share your data for marketing or commercial purposes.

6. International Data Transfers

If data must be transferred outside Nigeria (e.g., to cloud service providers), we ensure that:

• The destination country ensures adequate data protection; or
• Standard contractual clauses and safeguards are in place

This is in line with NDPA 2023 and global best practices.

7. Data Security

We use appropriate technical and organizational measures to protect your data against:

• Unauthorized access
• Loss or theft
• Misuse
• Alteration or destruction

These include secure servers, encryption, limited access controls, and regular security audits.

8. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill the purpose for which it was collected
• Comply with legal requirements
• Maintain accurate records for our programs

After the retention period, data is securely deleted, anonymized, or destroyed.

9. Your Data Protection Rights

Under the Nigeria Data Protection Act 2023, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (“right to erasure”)
• Withdraw consent at any time
• Object to processing (where applicable)
• Request data portability
• Lodge a complaint with the Nigeria Data Protection Commission (NDPC)

To exercise any of these rights, contact us at: info@bridgehealthng.com

10. Children’s Privacy

We do not intentionally collect personal data from individuals under 18 without parental or guardian consent. If we become aware that such data was collected improperly, we will delete it promptly.

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before engaging with them.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website implies acceptance of the updated terms.

13. Contact Us

For questions, concerns, or privacy requests, contact:

Bridge Healthcare Access Initiative

Email: info@bridgehealthng.com

Office Address: 33 Udeco Medical Road, Chevy View Estate, Lekki, Lagos State, Nigeria.